How to Avoid Common Scams When Hiring a European Removal Company

Moving to a new country is exciting, but hiring the wrong removal company can turn your relocation into a nightmare. Unfortunately, scammers often target people who need international moving services, leaving them with lost belongings, unexpected charges, or even no service at all.

To ensure a smooth and secure move, here’s how to avoid common scams when hiring a European removal company.

Research the Company Thoroughly

Before signing any contract, take time to research the removal company. Look for:

• A well-designed website with a registered business address.
• Customer reviews on platforms like Trustpilot, Google Reviews, or social media.
• Industry accreditations, such as FIDI, IAM, or BAR (British Association of Removers).

If a company has no online presence or mostly negative reviews, it’s a red flag.

Beware of Extremely Low Quotes

While everyone loves a good deal, be cautious of companies offering prices far below the market average. Scammers use this tactic to lure customers in, only to add hidden fees later or disappear with your deposit.

To avoid this:

• Get at least three quotes from different companies.
• Ensure the quote includes all services (packing, customs clearance, storage, etc.).
• Ask for a written contract with a breakdown of costs.

Check for a Physical Office and Contact Details

Legitimate companies have a physical office, phone numbers, and email addresses that are easy to verify. Before making a payment, try calling the company and visiting their office (if possible) to confirm their legitimacy.

Avoid Large Upfront Payments

Scammers often ask for a large deposit before providing any services. A reasonable deposit (10-20% of the total cost) is normal, but if they demand full payment upfront, it’s likely a scam. Always pay through secure methods like credit cards or bank transfers instead of cash or money transfer services.

Ensure They Provide a Contract and Insurance

A legitimate removal company will offer a written contract outlining:

• The scope of work (pickup and delivery locations, services included).
• The agreed price and payment terms.
• Delivery timelines.

Additionally, ask about insurance coverage for your belongings. If a company refuses to provide written agreements or insurance details, it’s best to look elsewhere.

Verify Their Licensing and Certifications

A trustworthy European removal company should have proper licensing for international transport. Ask for their company registration number and transport licenses, and verify them with the relevant authorities.

For example, companies providing removals to Greece and other European countries must comply with EU transport regulations.

Be Wary of Last-Minute Changes

A common scam tactic is last-minute price hikes, where movers suddenly demand extra fees before releasing your goods. To avoid this:

• Confirm all charges in writing before the move.
• Ensure the contract clearly states that no additional charges will be made unless agreed upon in advance.
• If movers threaten to hold your items hostage for more money, contact local authorities immediately.

Check Their Vehicle and Equipment

Legitimate movers use branded vehicles, professional packing materials, and trained staff. If a company arrives with an unmarked van and unprofessional workers, reconsider using their services.

Hiring a reliable European removal company is crucial for a stress-free move. By doing your research, verifying credentials, and avoiding red flags, you can protect yourself from scams and ensure your belongings arrive safely at your new home.